Data Privacy and Management Disclaimer

At MLR Global SRL, Milan, Italy - the parent company of MLR Consumer&Commerce - we take the privacy and security of your data seriously. This disclaimer outlines how we manage, store, and publish the data collected through our screening questions and subsequent surveys.

Data

Storage and Security

All data collected will be securely stored on MLR Global SRL's Google Cloud server. We employ robust encryption and security measures to protect your information from unauthorized access.

Access

Access to the data is restricted to MLR Global SRL employees and collaborators who are contracted specifically for this research assignment. These individuals are bound by confidentiality agreements to ensure your data remains secure.

Usage

The data collected will be used to publish a comprehensive research paper on the state of Consumer Centricity. All information will be aggregated and analyzed to provide insights by sector, region, and other relevant categories. At no point will specific company names or identifying details be disclosed. The aggregated results will be shared through our proprietary channels and third-party sites or publications.

Retention

The data will be retained until the termination of the project. As this is an annual survey, the data will be kept into the foreseeable future and will only be deleted upon the complete cessation of the survey.

Collection and Management

Consent Process

Participation in our survey requires explicit consent. A consent box must be checked when submitting the screening questions and prior to completing the full survey. By checking this box, you agree to the terms outlined in this disclaimer.

Compliance with GDPR

As MLR Global SRL is headquartered in Milan, Italy, we adhere to the General Data Protection Regulation (GDPR). This ensures that your data is handled in compliance with the highest standards of data protection and privacy.

Privacy

Participant Rights

Participants have the right to review their specific answers. However, once submitted, responses cannot be modified or rescinded. This policy is in place to maintain the integrity and accuracy of our research data.

Contacting Companies

It is possible that we will contact your company to delve deeper into the results. In such cases, we will maintain strict confidentiality and will not disclose your role or any other identifying items.

Contact Information

For any questions or concerns regarding this disclaimer or your data, please contact us at connect@consumerandcommerce.global.

By participating in our survey, you acknowledge that you have read and understood this disclaimer and consent to the data practices described herein.